Shipping and Delivery Policy
- Introduction
At Kranthi Surgicals Leocare, we are committed to ensuring timely and efficient delivery of our medical equipment and supplies. This policy outlines the shipping and delivery terms for purchases made through our website https://leocare.co.in/. - Shipping Locations
- We currently ship across India.
- For international shipping requests, please contact our customer support team for availability and charges.
- Shipping Charges
- Shipping charges vary based on the destination, size, and weight of the products.
- The applicable shipping fee will be displayed at checkout before order confirmation.
- Free shipping may be available for select products or promotional offers, as mentioned on the product page.
- Order Processing and Dispatch
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email with tracking details once the order has been dispatched.
- Estimated Delivery Time
- Standard delivery time ranges between 3-10 business days, depending on the shipping location.
- For remote areas, delivery may take longer due to logistical constraints.
- Delays caused due to unforeseen circumstances (such as natural disasters, strikes, or pandemics) are beyond our control, but we will do our best to keep you informed.
- Order Tracking
- Customers will receive tracking details via email or SMS after dispatch.
- You can track your order status using the tracking link provided.
- Delivery Attempts
- Our delivery partners will attempt delivery twice. If unsuccessful, the package will be returned to us.
- If the order is returned due to an incorrect address or failure to receive the package, re-shipping charges may apply.
- Inspection at Delivery
- We advise customers to inspect the package upon delivery.
- If the product is damaged, defective, or incorrect, please report it within 24 hours of receiving the package.
- To report issues, contact our support team with images of the received product and packaging.
- Undelivered or Lost Packages
- In case of lost shipments, we will initiate an investigation with the courier partner.
- If the package is confirmed as lost, a replacement or refund will be provided.
- Contact Information
For any shipping or delivery-related queries, please contact us at:
Kranthi Surgicals Leocare
[Plot No: 2B, Surendra Automobiles,Block No 7, Autonagar,Ranga Reddy, Telangana 500070]
[9397602122]
[kranthisurgicals@gmail.com]
Website: https://leocare.co.in/